Support

Confirm Zone sends WhatsApp order confirmations, dispatch notices and courier updates for Shopify stores. We are happy to help.

Contact us

Email support@conformzone.tech. We reply within 1 business day. Please include your store address (for example yourstore.myshopify.com) and a short description of the problem.

Common questions

• Messages are not sending: open the Logs page in the app to see the status and error. Make sure WhatsApp is connected and the order has a valid phone number.
• Template not approved: Meta usually reviews templates in 12 to 24 hours.
• Delete my data: see Data deletion.